Technical facility management in the event of disruptions and maintenance work.

Technical facility management with com.TRADENET
Technical facility management with com.TRADENET

Technical facility management with com.TRADENET offers a centralized and consistent maintenance and upkeep solution to eliminate disruptions and carry out servicing measures in a timely manner.

The benefits for your maintenance management with the com.TRADENET software solution:

  • Categorized ticket creation for location-specific fault or disruption reports
  • Response management for repairs
  • Response management for cyclical maintenance work, taking service or maintenance contracts as well as cost regulations in the underlying rental contract into account
  • Deadline management for cancellation rights
  • Order and billing management, incl. document preparation and checks for factual correctness
  • Generation of cost allocations to the tenant or subtenant
  • Management of servicing and servicing provision contracts, incl. monitoring and logging of service and maintenance plans
  • Creation of cover letters, e.g., for fault reports or deadlines
Overview of the technology package

The basic technology package allows for streamlined fault management from fault logging through to derivation and documentation of the resulting measures to eliminate malfunctions and cases of damage.

Faults are logged through a structured report receipt process and direct allocation of rental contractual regulations on maintenance and upkeep. Reporting forms and appointments for claims settlements can be derived from this, including communication with the insurance companies. The respective status of the fault can be tracked within the system, retrieved, or transmitted to the store at all times.

Basic package
Everything you need for repairs and maintenance

The basic technology package maps the fundamental company processes in the area of technical property management. It consists of a ticket system to trace property-related faults or disruptions and a response management feature for order placement and monitoring of any resulting repairs and maintenance work. Using the integrated contract management tool, you can fully map servicing and service provision contracts and automatically monitor these in terms of contractual notice periods and ongoing servicing and maintenance appointments. All payment-relevant data are prepared to be transferred to an accounting department for automated processing.

Centralized basic features allow you to link and evaluate the data. Using the workflow management, you can define processes and responsibilities in a thematic way. Integrated document storage makes it possible to add task-related documents and images. User interfaces can be adjusted according to your needs. A personalized dashboard supports the individualized organization of appointments, tasks, and evaluations.

Extensions
Assets / Inventory

The Assets / Inventory module maps all significant features of structural and technical facilities for asset and inventory management. The scope and form of the depiction can be configured according to your needs and for different categories. The inventory compiled in this way can, for example, be allocated to incoming tickets regarding disruptions or fault reports and subsequent measures. Linking the assets to service contracts allows you to integrate the respective servicing and maintenance plans.  

Set-up

The module Set-up maps the property-related setup within the framework of constructional and technical property management. It enables procurement and structured documentation of purchased assets. Orders are generated through the manual recordkeeping feature. Based on inventory management and inventory reconciliation, you can document movement of inventory and derive installation measures. The integrated warehouse management feature helps the process of taking inventory.

Roombook

The module Roombook can be used to divide properties into rooms, enabling the allocation to assets they contain, faults, or measures. To do so, areas and equipment can be recorded as specific features of rooms and allocated to buildings within a property or cost centers as a business unit. Based on the room structure, asset/inventory items can be accurately pinpointed within a building and allocated to tickets as well as initiated measures through the reference to the rooms.

Inspections

The module Inspections enables structured planning and documentation of thematic inspections based on needs-oriented checklists with standardized response options. The checklists take the form of an intuitively structured survey which employees can answer on site. When creating templates, they can take advantage of features that alleviate the design process.

Geodata

The module Geodata makes it possible to create a spatial depiction of address-related data on global maps. The integrated geodata viewer visualizes locations and properties in thematically prepared, scalable maps and defined depictions in line with your needs. By integrating stored property and contract data, you can display evaluations and reference relevant information. The intuitive viewing features correspond to a common geoinformation system (GIS) which also includes the option of importing and exporting geographical information.

Budgets

The module Budgets enables comprehensive budget planning and monitoring within the framework of technical and structural property management. It offers budgeted contract awards and management of invoices on the basis of budgets for a specific timeframe and their subdivision into PLAN, TARGET, and ACTUAL. After approval, the PLAN values are fixed, and TARGET values are automatically determined based on stored contracts together with the ACTUAL values from allocated invoices. The use of templates allows you to comply with standards.

Accounting Vouchers

The module Accounting Vouchers enables pre-documentation and automatic further processing of accounting vouchers for accounting events relevant to the financial statements in the accounting ledger in the form of account postings. The automated processing of posting data serves to differentiate between monthly payments and annual reserves, for example, based on outstanding ancillary or maintenance costs, energy or sales-based rent billing. The implementation of respective applications requires a configuration tailored to the specific customer.

Other com.TRADENET software packages

com.TRADENET is a powerful corporate real estate management (CREM) software for non-property companies, suitable for a range of industries due to its functional depth.

Expansion

The software package for expansions offers first-rate support for the entire expansion process.

Construction

The construction package enables transparent mapping and secure monitoring of all construction and installation measures within the store network.

Real estate

The real estate package offers centralized contract, cost, and deadline controlling from a renter’s or landlord’s perspective.

Energy

The energy package allows you to map and compare all agreements transparently, based on the calculated usage, together with energy suppliers.

Sales

The purpose of the sales package lies in optimizing the interaction between on-site sales management and centralized data and tasks.

Expansion

The software package for expansions offers first-rate support for the entire expansion process.

Construction

The construction package enables transparent mapping and secure monitoring of all construction and installation measures within the store network.

Real estate

The real estate package offers centralized contract, cost, and deadline controlling from a renter’s or landlord’s perspective.

Technology

In the area of facility management, the technology package provides a centralized and consistent maintenance and upkeep solution.

Energy

The energy package allows you to map and compare all agreements transparently, based on the calculated usage, together with energy suppliers.

Sales

The purpose of the sales package lies in optimizing the interaction between on-site sales management and centralized data and tasks.

The right software solution for your processes

We offer two different variants of com.TRADENET. Pre-configured for small and medium-sized businesses or customized for large companies.

com.TRADENET standard software solution
Made for small and medium-sized businesses

With the com.TRADENET standard software solution for small and medium-sized companies, you get a simple, pre-configured, ready-to-use solution.

com.TRADENET enterprise software solution
Ideal for large companies and complex processes

With the com.TRADENET enterprise software solution, you have a pre-configured solution with more complex processes at your disposal, which is adapted to the individual processes in your company.

Get personal advice

Our sales team will gladly demonstrate our software during a personal video conference or even directly on site.

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