Technical facility management in the event of disruptions and maintenance work.

Technical facility management with com.LIVIS
Technical facility management with com.LIVIS offers a centralized and consistent maintenance and upkeep solution to eliminate disruptions and carry out servicing measures in a timely manner.
The benefits for your maintenance management with the com.LIVIS software solution:
- Categorized ticket creation for location-specific fault or disruption reports
- Response management for repairs
- Response management for cyclical maintenance work, taking service or maintenance contracts as well as cost regulations in the underlying rental contract into account
- Deadline management for cancellation rights
- Order and settlement management, incl. document preparation and checks for factual correctness
- Generation of cost allocations to the tenant or subtenant
- Management of servicing and servicing provision contracts, incl. monitoring and logging of service and maintenance plans
- Creation of cover letters, e.g., for fault reports or deadlines
Overview of the technology package
The basic technology package allows for streamlined fault management from fault logging through to derivation and documentation of the resulting measures to eliminate malfunctions and cases of damage.
Faults are logged through a structured report receipt process and direct allocation of rental contractual regulations on maintenance and upkeep. Reporting forms and appointments for claims settlements can be derived from this, including communication with the insurance companies. The respective status of the fault can be tracked within the system, retrieved, or transmitted to the properties at all times.
Basic package
The basic technology package maps the fundamental company processes in the area of technical property management. It consists of a ticket system to trace property-related faults or disruptions and a response management feature for order placement and monitoring of any resulting repairs and maintenance work. Using the integrated contract management tool, you can fully map servicing and service provision contracts and automatically monitor these in terms of contractual notice periods and ongoing servicing and maintenance appointments. All payment-relevant data are prepared to be transferred to an accounting department for automated processing.
Centralized basic features allow you to link and evaluate the data. Using the workflow management, you can define processes and responsibilities in a thematic way. Integrated document storage makes it possible to add task-related documents and images. User interfaces can be adjusted according to your needs. A personalized dashboard supports the individualized organization of appointments, tasks, and evaluations.
Extensions
The Assets / Inventory module maps all significant features of structural and technical facilities for asset and inventory management. The scope and form of the depiction can be configured according to your needs and for different categories. The inventory compiled in this way can, for example, be allocated to incoming tickets regarding disruptions or fault reports and subsequent measures. Linking the assets to service contracts allows you to integrate the respective servicing and maintenance plans.
The module Set-up maps the property-related setup within the framework of constructional and technical property management. It enables procurement and structured documentation of purchased assets. Orders are generated through the manual recordkeeping feature. Based on inventory management and inventory reconciliation, you can document movement of inventory and derive installation measures. The integrated warehouse management feature helps the process of taking inventory.
The module Roombook can be used to divide properties into rooms, enabling the allocation to assets they contain, faults, or measures. To do so, areas and equipment can be recorded as specific features of rooms and allocated to buildings within a property or cost centers as a business unit. Based on the room structure, asset/inventory items can be accurately pinpointed within a building and allocated to tickets as well as initiated measures through the reference to the rooms.
The module Inspections enables structured planning and documentation of thematic inspections based on needs-oriented checklists with standardized response options. The checklists take the form of an intuitively structured survey which employees can answer on site. When creating templates, they can take advantage of features that alleviate the design process.
The module Geodata makes it possible to create a spatial depiction of address-related data on global maps. The integrated geodata viewer visualizes locations and properties in thematically prepared, scalable maps and defined depictions in line with your needs. By integrating stored property and contract data, you can display evaluations and reference relevant information. The intuitive viewing features correspond to a common geoinformation system (GIS) which also includes the option of importing and exporting geographical information.
The module Budgets enables comprehensive budget planning and monitoring within the framework of technical and structural property management. It offers budgeted contract awards and management of invoices on the basis of budgets for a specific timeframe and their subdivision into PLAN, TARGET, and ACTUAL. After approval, the PLAN values are fixed, and TARGET values are automatically determined based on stored contracts together with the ACTUAL values from allocated invoices. The use of templates allows you to comply with standards.
The module Accounting Vouchers enables pre-documentation and automatic further processing of accounting vouchers for accounting events relevant to the financial statements in the accounting ledger in the form of account postings. The automated processing of posting data serves to differentiate between monthly payments and annual reserves, for example, based on outstanding ancillary or maintenance costs, energy or sales-based rent billing. The implementation of respective applications requires a configuration tailored to the specific customer.
Other com.LIVIS software packages
With thematically coordinated software packages, com.LIVIS offers the possibility of setting individual priorities.
Properties
The real estate package enables the process-controlled mapping of all data for the economic administration of a parcel. The parcel and land register administration is a core element.
Construction
With the Construction package, all construction and furnishing measures are transparently mapped and securely monitored.
Real Estate Management
The Real Estate Management package offers central contract, cost and deadline controlling from both the tenant and landlord perspective.